Ultragloss Terms of Service

Last updated: November 10, 2026

These Terms of Service ("Terms") apply to your use of ultragloss.biz, our online and phone estimate tools, any automated or AI-assisted assistant we use, and the services provided by Ultragloss and its divisions, Rimz, Interiorz and Dentz (together, "Ultragloss," "we," "us"). By using our website or booking our services, you agree to these Terms.

1. Who we are

Ultragloss is a family-owned automotive cosmetic reconditioning company based in Akron, Ohio, serving customers since 1992. We provide paint, wheel, interior and dent repair for dealerships and retail customers, and operate a body shop for retail customers. We do not provide detailing services.

2. Estimates

Estimates given online, by phone, by email or through an automated assistant are based on the information and photos you provide. They are not a final price. The final price is confirmed after we inspect the vehicle in person. If we find additional damage or the work differs from what was described, we will contact you before doing extra work.

3. Scheduling and appointments

Appointment times are confirmed by Ultragloss staff. Please give us 24 hours notice if you need to cancel or reschedule. Repair times are estimates and may change because of parts, weather, cure times or workload.

4. Payment

Payment is due when the work is complete unless we agree otherwise in writing. We accept Cash, Credit, Debit and Check. Dealership and commercial accounts are billed under the terms of their account agreement.

5. Your vehicle

Please remove valuables and personal items before service. You confirm that you own the vehicle or are authorized to have it repaired. We are not responsible for pre-existing damage, wear, or prior repairs that affect the outcome of our work.

6. Warranty

Our workmanship is covered as described in [warranty details per division]. The warranty does not cover new damage, accidents, neglect, improper care, or normal wear. Contact us promptly if you have a concern about our work.

7. Limitation of liability

To the extent allowed by law, Ultragloss's total liability for any claim related to our services is limited to the amount you paid for those services. We are not liable for indirect or consequential losses, such as loss of use, rental costs or lost income.

8. Website and automated assistant

Website content, photos, videos, logos and branding belong to Ultragloss and may not be copied without permission. Information on the website or from an automated assistant is provided for general guidance and may contain errors. Anything an automated assistant tells you about price, scheduling or warranty is confirmed only when Ultragloss staff confirm it.

9. Changes to these Terms

We may update these Terms at any time. The date at the top shows the latest version.

10. Governing law

These Terms are governed by the laws of the State of Ohio.

11. Contact us

Ultragloss, 1323 Easton Dr, Akron, Ohio 44310

Phone: 330-252-9011 · Email: estimates@ultragloss.biz